health care facility that aims to maximize shareholder value by introducing lean health care. While change management performance can be measured in financial terms, what happens when a mishandled change initiative start to endanger the live of patients? Write a case report based on the following criteria: 1. INTRODUCTION > What is the case about? Provide facts about the case. > Discuss main factors/forces driving the need of change. > When identifying these issues, use relevant information provided by the case. 2. DIAGNOSIS OF PROBLEMS AND CASE ANALYSIS > Identify and analyze problems, challenges and issues specific to change management as found in the case. > Identify the enablers and block of change. > Apply relevant theoretical frameworks and scholarly literature to analyze the case. 3. RECOMMENDATION > How to manage changes as a manager. > How the change process could have been managed better. What kinds of organizational intervention? > Recommendations must be based on key issues as identified in your analysis and supported by key themes in change literature. You can apply Kotter’s 8 steps change process as well as Toyota’s lean manufacturing methods for this case. Mention problems, causes, symptoms and provide alternative solutions for each.