{"id":9710,"date":"2020-11-19T15:58:28","date_gmt":"2020-11-19T15:58:28","guid":{"rendered":"http:\/\/onlineclassesguru.com\/?p=9710"},"modified":"2020-11-19T15:58:28","modified_gmt":"2020-11-19T15:58:28","slug":"case-study-4-individual-type-styles-at-the-parks-department","status":"publish","type":"post","link":"https:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/","title":{"rendered":"Case Study 4: Individual Type Styles at the Parks Department"},"content":{"rendered":"<style type=\"text\/css\"><\/style><p>Case Study 4: Individual Type Styles at the Parks Department<\/p>\n<p>Read the parks department case study and consider the following questions:<\/p>\n<ol>\n<li>What was the purpose of this individual assessment for this team? What should be the purpose of an individual instrument?<\/li>\n<li>How did Lori explain the instrument and its meaning? What do you think she did well, and what could have been improved in her explanation of the instrument?<\/li>\n<li>What activities did Lori do to use the results of the instrument? Do you think these were effective? Why or why not? What would you have done differently, if anything?<\/li>\n<li>How would you respond to Tai\u2019s question at the end?<\/li>\n<li>What were the results of this intervention for this team? What did the team learn from this activity? Were the client\u2019s goals met?<\/li>\n<\/ol>\n<p>The Franklin Meadows City Parks and Recreation Department is responsible for more than 200 city-managed public parks, golf courses, and recreation facilities. It manages the city trail system, open space, summer camps for children and teenagers, and adult softball leagues. Ken is the city director of parks and recreation, and the staff consists of six managers of the major divisions of the department:<\/p>\n<ul>\n<li>Cindy, manager, public parks<\/li>\n<li>Tai, manager, golf courses<\/li>\n<li>Aron, manager, recreation centers<\/li>\n<li>Tasha, manager, trails and open space<\/li>\n<li>Felix, manager, leagues and activities<\/li>\n<li>Rachel, manager, parks rentals and special events<\/li>\n<\/ul>\n<p>At the department\u2019s quarterly management retreat, Ken decided to conduct a team-building activity. He contacted Lori from the city\u2019s human resources department for ideas.<\/p>\n<p>\u201cI want to do something different from what we usually do, which is an operations and goal review, and then we can all go to dinner,\u201d Ken explained when he and Lori met. \u201cWhile this team has worked together for about 18 months, and we know each other pretty well, I think it would be enjoyable to mix it up a bit.\u201d<\/p>\n<p>\u201cWhat\u2019s going on with this team that you think could be improved?\u201d she asked.<\/p>\n<p>\u201cI think interpersonally the team is quite solid,\u201d he said. \u201cI think there\u2019s an opportunity for members to open up to each other, however, which I think always helps to smooth the team interaction.\u201d<\/p>\n<p>\u201cI have just the instrument to help this team. I have recently become certified in the Team Type Alphabet assessment,\u201d Lori said. \u201cIt\u2019s a way for team members to learn more about one another\u2019s individual work styles. Once they take the instrument, I will score it and print reports for each of them.\u201d<\/p>\n<p>\u201cThat sounds interesting,\u201d Ken said. \u201cWhy don\u2019t you send each member of the team an e-mail and let them know that we\u2019ve spoken and you will be helping with the retreat.\u201d<\/p>\n<p>\u201cI look forward to helping out,\u201d she said.<\/p>\n<p>The next day, Lori sent the following e-mail to the team:<\/p>\n<p>&nbsp;<\/p>\n<p>Dear Parks Department Managers,<\/p>\n<p>Ken has asked me to assist with next month\u2019s offsite meeting, during which we will spend some time on team building. The Team Type Alphabet assessment we\u2019re going to discuss will tell you what your individual preference is on a team. Please spend 15\u201320 minutes taking the test on the website listed below. I will provide you with your individual results at our offsite meeting.<\/p>\n<p>Lori<\/p>\n<p>At the Retreat<\/p>\n<p>Lori joined the team late in the afternoon of the third day of the offsite meeting to review the instrument with the team. She quickly noticed that the team was a little drained from such a long meeting, but hopefully they would enjoy the change of pace she could bring with the activity. The team was seated around several tables forming a U-shape pattern. Ken motioned for Lori to begin.<\/p>\n<p>\u201cYou all remember a few weeks ago when you completed the Team Type Alphabet instrument? Today we\u2019re going to go through the results of that instrument for each of you.<\/p>\n<p>\u201cThe Team Type Alphabet tells you what your preferred style is on a team. This does not mean that you always display this type style in every interaction, but it does tell you what your preferred style is when you are part of a team, whether it\u2019s a baseball team or a work team. According to the theory, there are six basic team type styles.\u201d Lori wrote the following on the whiteboard in the conference room:<\/p>\n<ul>\n<li>Type E: Energy. Desires harmony and cooperation on the team<\/li>\n<li>Type C: Controlling. Likes to lead and be the focus of attention<\/li>\n<li>Type Q: Quiet. Observant, sometimes hesitant to get involved in group discussion<\/li>\n<li>Type A: Assertive. Forceful, ensures that his or her perspective is heard by members of the team<\/li>\n<li>Type W: Wondering. Asks questions, enchanted by theory and new ideas<\/li>\n<li>Type D: Detailed. Enjoys examining data and focusing on specific details<\/li>\n<\/ul>\n<p>\u201cI\u2019d like to buy a vowel,\u201d Aron joked.<\/p>\n<p>\u201cThese are just basic descriptions,\u201d Lori continued, \u201cbut there\u2019s much more to each of them. There are longer descriptions of each style in your handout. Your report will contain your dominant style as well as your secondary style. I\u2019ll hand these out and give you a moment to think about it.\u201d<\/p>\n<p>The group sat for a minute flipping pages in the lengthy report, quietly reflecting on their individual styles, until Cindy broke the silence.<\/p>\n<p>\u201cControlling? Somehow that doesn\u2019t seem right. I don\u2019t feel like I always want to be the center of attention. And why is that called Controlling?\u201d Cindy frowned and stared at the team.<\/p>\n<p>\u201cThis is all backed up by years of theory showing that these are people\u2019s style preferences,\u201d Lori said. \u201cThe research shows that you tend not to change very much throughout your life, though your secondary preference might change slightly.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>It\u2019s just that Controlling sounds like a very negative description to me,\u201d Cindy added, her voice cracking slightly. \u201cI don\u2019t think I always have a negative impact on this team. Look at item 35: \u2018I will follow the team\u2019s decision even if I don\u2019t agree with it.\u2019 I marked \u2018strongly agree.\u2019 That doesn\u2019t fit someone who is controlling.\u201d<\/p>\n<p>\u201cWhat\u2019s important is not how you responded on any individual item, but how it fits within an entire pattern of responses on the instrument,\u201d Lori said.<\/p>\n<p>Cindy looked down at the table and closed her booklet. She looked out the window as a landscape worker shaped the hedges outside the conference room.<\/p>\n<p>Lori continued. \u201cLet\u2019s get everyone with a Q style to stand up and go to the right side of the room.\u201d Felix walked to the right side of the room and stood alone facing the team.<\/p>\n<p>\u201cJust one? Okay, now let\u2019s get all of the A types to stand on the left side of the room.\u201d Rachel and Aron went to the other side of the room and faced Felix.<\/p>\n<p>\u201cOkay. Now As, tell me what you think of the Q when you see him.\u201d<\/p>\n<p>\u201cWell, I think Felix is a great manager,\u201d Aron said. \u201cHis department has been very effective lately, with a nearly 20 percent increase in league signups this season. And\u2014\u201d<\/p>\n<p>\u201cI mean what do you think about his Q style on this team? Felix, why don\u2019t you tell us how you feel about the As. Do they dominate the discussion?\u201d<\/p>\n<p>\u201cWell, I guess sometimes that\u2019s true.\u201d He looked very uncomfortable.<\/p>\n<p>\u201cI always think this is so fascinating,\u201d Lori said. \u201cThe Team Type Alphabet describes exactly how these st\\yles play out for us in everyday life. So as a team, what can you do about the fact that you have a quiet member and some dominating members?\u201d<\/p>\n<p>Tasha said, \u201cThis is so interesting, because I think this explains perfectly why we sometimes go around and around in our discussions. I mean the As tend always to speak first, and the discussion tends to steer in that direction, but it\u2019s an hour later when our Q gets to speak that we learn so much more and get to a better suggestion because of what his ideas bring.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cSpoken like an E,\u201d Aron said. The group laughed.<\/p>\n<p>\u201cI\u2019m not an E; I\u2019m a W,\u201d Tasha said, a little defensively.<\/p>\n<p>\u201cIs there anyone who would like to share his or her primary and secondary style type?\u201d Lori asked, trying to refocus the discussion.<\/p>\n<p>\u201cI guess Felix probably won\u2019t go first, since he\u2019s a Q,\u201d Rachel said. \u201cI\u2019ll go.\u201d<\/p>\n<p>\u201cBut we shouldn\u2019t let her, as one of the As, dominate the discussion, right?\u201d Tai asked Lori. \u201cShould we make someone else go first?\u201d<\/p>\n<p>\u201cSo because I\u2019m an A, I can never speak until others speak?\u201d Rachel asked. \u201cIs that really the point?\u201d Another uncomfortable moment of silence passed.<\/p>\n<p>\u201cMy secondary style is a D, which made a lot of sense to me,\u201d Aron said. \u201cIt\u2019s really accurate. I do tend to focus on the data, results, and numbers. I actually think that seems like more of my primary style. You guys know that I\u2019m always the one trying to make charts and graphs.\u201d He smiled at the others. \u201cMaybe I need to focus less on the number crunching.\u201d<\/p>\n<p>\u201cWell, everyone\u2019s style is different, and everyone\u2019s style should be appreciated for what it is,\u201d Lori said. \u201cBut you should be aware of what effect your different styles have on the productivity of the team.\u201d<\/p>\n<p>\u201cBut you\u2019re the expert in this instrument. Based on what you know about our styles and this team, what do you think we should be paying attention to?\u201d Tai asked.<\/p>\n<p>&lt;\/pstyle=&#8221;font-family:&gt;<\/p>\n<p>The team looked up at Lori in unison, waiting for her response.<\/p>\n<p><strong>Note:<\/strong>\u00a0The instrument described in this case study is fictional.<\/p>\n<p><center><a href=\"http:\/\/onlineclassesguru.com\/orders\/ordernow\"><img decoding=\"async\" src=\"https:\/\/encrypted-tbn0.gstatic.com\/images?q=tbn:ANd9GcTyj99p60XCLyLk1htB7-1neRt8-2QdnenNlQ&usqp=CAU\"target=\"_http:\/\/onlineclassesguru.com\/orders\/ordernow\"\/><\/center><p>","protected":false},"excerpt":{"rendered":"<p>Case Study 4: Individual Type Styles at the Parks Department Read the parks department case study and consider the following questions: What was the purpose of this individual assessment for this team? What should be the purpose of an individual instrument? How did Lori explain the instrument and its meaning? What do you think she&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9710","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru\" \/>\n<meta property=\"og:description\" content=\"Case Study 4: Individual Type Styles at the Parks Department Read the parks department case study and consider the following questions: What was the purpose of this individual assessment for this team? What should be the purpose of an individual instrument? How did Lori explain the instrument and its meaning? What do you think she...\" \/>\n<meta property=\"og:url\" content=\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/\" \/>\n<meta property=\"og:site_name\" content=\"onlineclassesguru\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-19T15:58:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin_admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/onlineclassesguru.com\/#website\",\"url\":\"https:\/\/onlineclassesguru.com\/\",\"name\":\"onlineclassesguru\",\"description\":\"Cheap Professional coursework and reaction papers help\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/onlineclassesguru.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#webpage\",\"url\":\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/\",\"name\":\"Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru\",\"isPartOf\":{\"@id\":\"https:\/\/onlineclassesguru.com\/#website\"},\"datePublished\":\"2020-11-19T15:58:28+00:00\",\"dateModified\":\"2020-11-19T15:58:28+00:00\",\"author\":{\"@id\":\"https:\/\/onlineclassesguru.com\/#\/schema\/person\/1831fa4d28e47b468621cf27932f5742\"},\"breadcrumb\":{\"@id\":\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/onlineclassesguru.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Study 4: Individual Type Styles at the Parks Department\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/onlineclassesguru.com\/#\/schema\/person\/1831fa4d28e47b468621cf27932f5742\",\"name\":\"admin_admin\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/onlineclassesguru.com\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/429c8d043f7a770af242b0031e8b9f2b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/429c8d043f7a770af242b0031e8b9f2b?s=96&d=mm&r=g\",\"caption\":\"admin_admin\"},\"url\":\"https:\/\/onlineclassesguru.com\/index.php\/author\/admin_admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/","og_locale":"en_US","og_type":"article","og_title":"Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru","og_description":"Case Study 4: Individual Type Styles at the Parks Department Read the parks department case study and consider the following questions: What was the purpose of this individual assessment for this team? What should be the purpose of an individual instrument? How did Lori explain the instrument and its meaning? What do you think she...","og_url":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/","og_site_name":"onlineclassesguru","article_published_time":"2020-11-19T15:58:28+00:00","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin_admin","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/onlineclassesguru.com\/#website","url":"https:\/\/onlineclassesguru.com\/","name":"onlineclassesguru","description":"Cheap Professional coursework and reaction papers help","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onlineclassesguru.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#webpage","url":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/","name":"Case Study 4: Individual Type Styles at the Parks Department - onlineclassesguru","isPartOf":{"@id":"https:\/\/onlineclassesguru.com\/#website"},"datePublished":"2020-11-19T15:58:28+00:00","dateModified":"2020-11-19T15:58:28+00:00","author":{"@id":"https:\/\/onlineclassesguru.com\/#\/schema\/person\/1831fa4d28e47b468621cf27932f5742"},"breadcrumb":{"@id":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/19\/case-study-4-individual-type-styles-at-the-parks-department\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/onlineclassesguru.com\/"},{"@type":"ListItem","position":2,"name":"Case Study 4: Individual Type Styles at the Parks Department"}]},{"@type":"Person","@id":"https:\/\/onlineclassesguru.com\/#\/schema\/person\/1831fa4d28e47b468621cf27932f5742","name":"admin_admin","image":{"@type":"ImageObject","@id":"https:\/\/onlineclassesguru.com\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/429c8d043f7a770af242b0031e8b9f2b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/429c8d043f7a770af242b0031e8b9f2b?s=96&d=mm&r=g","caption":"admin_admin"},"url":"https:\/\/onlineclassesguru.com\/index.php\/author\/admin_admin\/"}]}},"_links":{"self":[{"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/posts\/9710"}],"collection":[{"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/comments?post=9710"}],"version-history":[{"count":1,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/posts\/9710\/revisions"}],"predecessor-version":[{"id":9711,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/posts\/9710\/revisions\/9711"}],"wp:attachment":[{"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/media?parent=9710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/categories?post=9710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onlineclassesguru.com\/index.php\/wp-json\/wp\/v2\/tags?post=9710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}