{"id":13530,"date":"2020-11-24T09:06:15","date_gmt":"2020-11-24T09:06:15","guid":{"rendered":"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/24\/data-baceu2000-foundations-in-data-analytics\/"},"modified":"2020-11-24T09:06:15","modified_gmt":"2020-11-24T09:06:15","slug":"data-baceu2000-foundations-in-data-analytics","status":"publish","type":"post","link":"https:\/\/onlineclassesguru.com\/index.php\/2020\/11\/24\/data-baceu2000-foundations-in-data-analytics\/","title":{"rendered":"Data | BACEU2000 Foundations In Data Analytics"},"content":{"rendered":"<style type=\"text\/css\"><\/style><div class=\"section the_content has_content\">\n<div class=\"section_wrapper\">\n<div class=\"the_content_wrapper\">\n<div>\n<p><strong>Purpose\u202f<\/strong><\/p>\n<p>This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other is on applied analytics.<\/p>\n<p><strong>Resources:\u202f<\/strong><\/p>\n<p><strong>Part 1: Globalization and Information Research<\/strong><\/p>\n<p><strong>Context:\u202f<\/strong>Companies that perform well in their country of origin usually consider expanding operations in new international markets. Deciding where, how, and when to expand is not an easy task, though.<\/p>\n<p>Many issues need to be considered before crafting an expansion strategy and investing significant resources to this end, including:<\/p>\n<ul>\n<li>the level of demand to be expected for the company\u2019s products\/services<\/li>\n<li>presence of local competitors<\/li>\n<li>the regulatory, economic, demographic, and political environments<\/li>\n<\/ul>\n<p>Carefully researching and analyzing these and other factors can help mitigate the inherent risk associated with an overseas expansion strategy, thus increasing the likelihood of success.<\/p>\n<p>As a data analyst in your company\u2019s business development department, you\u2019ve been tasked with the responsibility of recommending countries for international expansion. You\u2019ll write a report to the company\u2019s executive team with your\u00a0research, analysis, and recommendations.<\/p>\n<p><strong>Instructions:\u00a0<\/strong><\/p>\n<p><strong>Write<\/strong>\u00a0a 525-word summary covering the following items:<\/p>\n<ul>\n<li>According to the article listed above, what were the most important strategic moves that propelled Netflix\u2019s successful international expansion?<\/li>\n<li>The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected?<\/li>\n<li>According to the article, what is exponential globalization?<\/li>\n<li>Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company\u2019s expansion efforts in another country failed. According to the article\/video you selected, what were the main reasons for this failure? Do you agree with this assessment?<\/li>\n<li>Explain some of the reasons why certain companies\u2019 expansion plans have failed in the past.<\/li>\n<\/ul>\n<p><strong>Part 2: Hypothesis testing\u00a0<\/strong><\/p>\n<p><strong>Context:\u202f<\/strong>Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer\u00a0has to\u00a0wait before he\/she is serviced by a Customer Service Representative (CSR). If a customer\u00a0has to\u00a0wait for too long, he\/she is more likely to get discouraged and hang up. Furthermore, customers who\u00a0have to\u00a0wait too long in the queue typically report a negative overall experience with the call. You\u2019ve conducted an exhaustive literature review and found that the average\u00a0TiQ\u00a0in your industry is 2.5 minutes (150 seconds).<\/p>\n<p>Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR\u2019s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR\u2019s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels\u00a0calls\u00a0to CSR\u2019s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol.<\/p>\n<p><strong>Instructions:<\/strong><\/p>\n<p><strong>Access<\/strong>\u00a0the\u00a0<a href=\"http:\/\/myresource.phoenix.edu\/secure\/resource\/\/DAT565v3\/DAT565_v3_Wk4_Data_File.xlsx\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><u>CallCenterWaitingTime.xlsx<\/u><\/a>\u00a0file.\u00a0Each row in the database corresponds to a different call. The column variables are as follows:<\/p>\n<ul>\n<li><em>ProtocolType<\/em>: indicates protocol type, either PT or PE<\/li>\n<li><em>QueueTime<\/em>: Time in Queue, in seconds<\/li>\n<li><em>ServiceTime<\/em>: Service Time, in seconds<\/li>\n<li>Perform\u00a0a test of hypothesis to determine whether the average\u00a0TiQ\u00a0is lower than the industry standard of 2.5 minutes (150 seconds).\u00a0Use\u00a0a significance level of \u03b1=0.05.<\/li>\n<li>Evaluate\u00a0if the company should allocate more resources to improve its average\u00a0TiQ.<\/li>\n<li>Perform\u00a0a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of \u03b1=0.05.<\/li>\n<li>Assess\u00a0if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.)<\/li>\n<li>Submit\u00a0your calculations and\u00a0a\u00a0175-word\u00a0summary of your conclusions<strong>.<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"section section-post-footer\">\n<div class=\"section_wrapper clearfix\">\n<div class=\"column one post-pager\"><\/div>\n<\/div>\n<\/div>\n<div class=\"section section-post-intro-share\">\n<div class=\"section_wrapper clearfix\">\n<div class=\"column one\"><\/div>\n<\/div>\n<\/div>\n<p><center><a href=\"http:\/\/onlineclassesguru.com\/orders\/ordernow\"><img decoding=\"async\" src=\"https:\/\/encrypted-tbn0.gstatic.com\/images?q=tbn:ANd9GcTyj99p60XCLyLk1htB7-1neRt8-2QdnenNlQ&usqp=CAU\"target=\"_http:\/\/onlineclassesguru.com\/orders\/ordernow\"\/><\/center><p>","protected":false},"excerpt":{"rendered":"<p>Purpose\u202f This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-13530","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Data | BACEU2000 Foundations In Data Analytics - onlineclassesguru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/onlineclassesguru.com\/index.php\/2020\/11\/24\/data-baceu2000-foundations-in-data-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data | BACEU2000 Foundations In Data Analytics - onlineclassesguru\" \/>\n<meta property=\"og:description\" content=\"Purpose\u202f This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. 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