Critical Thinking Assignment # 3 (Week 4, 25 points)
Hiring a Personal Banker

Directions: For this exercise, you are acting as a Retail Bank Manager and are charged with the task of interviewing and hiring an induvial for a part time Personal Banker position. The bank has 12 branch offices and 250 employees. After reading the assignment incorporate your answers to the questions in a complete paper. You must include a cover page, an abstract and a maximum of three pages of text.

Applicant Background
Anna has multiple sclerosis. Until 10 months ago she was able to walk with the aid of a cane. Now she uses a wheel chair to get about, but she can stand, unassisted for very short periods of time. She has recent experience as a cashier in a local cafeteria, which when out of business a few weeks ago. She worked part-time at the cafeteria for six years and was highly regarded by the manager and staff as a pleasant hardworking person. Anna left when the establishment closed. Before that she worked as a concierge in a local hotel for five years. She speaks English and Spanish fluently. Her credit rating and work background are impeccable and she has excellent references.

Anna answered the following advertisement in her local newspaper for the position of Personal Banker with a large, well-known bank in the Southeast:

Personal Banker (P/T)

The ideal candidate must be available to work a flexible schedule. Good communication skills, positive customer service attitude, and professional manner a must. Qualified candidates must have 1-year recent cash handling and customer service experience. Bilingual (English/Spanish) required. We offer a pleasant working environment, competitive salary. Call Monday after 9:00AM.

Anna called and, after answering a few basic questions about her previous work experience, spoke with Dave, the branch manager. He asked her some additional questions about money handling. Dave asked her to come in for an interview.Case: Hiring a Branch Personal Banker
View the attached instruction sheets for complete details on this assignment.
NOTE:  This assignment needs to have an APA format cover sheet and abstract.  Your answers to the questions provided must also follow APA format as well.